Help Center
How can we help?
Search install guides, device fixes, monitoring, billing, and warranty answers written by the Altium 360 team.
Account & Login
Manage your Altium360 account, passwords, and household members.
Setup & Activation
Get your kit powered on, connected, and monitored.
Alarm.com App
Arm, disarm, view cameras, and automate scenes from your phone.
Products & Devices
Install and configure every device in the Altium360 catalog.
Monitoring
Self, professional, and how alarm verification works.
Billing
Payment methods, monthly monitoring, and refunds.
Troubleshooting
Fix common device and connectivity issues fast.
Warranty & Returns
Coverage, defective equipment, and how replacements work.
Still stuck? Talk to a human.
Our support team responds to every inquiry within one business day.