← Help Center
Battery replacement
Match the correct battery, replace it safely, and test the device before rearming.
Safety notes
- • Always match the battery chemistry printed on the device — never substitute.
- • Recycle old batteries at a certified drop-off. Do not throw lithium cells in household garbage.
- • Never puncture, heat, or short-circuit a battery.
- • Wash your hands after handling — coin cells are dangerous if swallowed by children or pets.
Door/window sensor
CR-2032 (3V lithium coin)- 1. Slide the cover off.
- 2. Pop out the old coin cell.
- 3. Insert new cell with + facing up.
- 4. Press tamper to test.
Motion sensor
CR-123A (3V lithium)- 1. Remove the sensor from its bracket.
- 2. Unclip the battery door.
- 3. Replace the CR-123A.
- 4. Walk-test to confirm.
Glass-break sensor
CR-123A (3V lithium)- 1. Take the sensor off the ceiling.
- 2. Slide the battery cover open.
- 3. Replace the battery, orient + as marked.
- 4. Run the tester to verify.
Smoke / CO detector
2× AA lithium (recommended)- 1. Twist the detector off the ceiling plate.
- 2. Swap both AAs together — never mix old and new.
- 3. Reinstall and press test.
Flood sensor
CR-2032 (3V lithium coin)- 1. Open the puck with a coin.
- 2. Replace the CR-2032.
- 3. Reassemble and wet-test the contacts.
Smart lock
4× AA alkaline- 1. Remove the interior cover.
- 2. Swap all four AAs together.
- 3. Lock/unlock from the keypad to confirm.
IQ Panel backup battery
OEM lithium-ion pack- 1. Power down the panel from Settings.
- 2. Unclip from the wall and remove the back cover.
- 3. Swap only for the OEM replacement pack — do not substitute.
- 4. Boot up and let it charge for 24 hours.
