Alarm monitoring certificate for your insurer

Many Canadian home insurers offer a lower premium for homes with a professionally monitored alarm, and they ask for a monitoring certificate as proof. We issue that certificate, free, to customers on a monitored plan.

Professional monitoring launching soon — join the list. Certificates will be available once professional monitoring launches.

What the certificate is

It's a one-page document that confirms your home is professionally monitored by us: the address, your plan, the alarm signals we monitor and the date monitoring started. Many Canadian home insurers offer a discount for monitored alarm systems and ask for a certificate like this as proof — ask your insurer whether you qualify.

Who qualifies

• An active professionally monitored plan (Essential, Complete or Ultimate)
• Your monitoring setup submitted and approved
• Your account connected to the central station

Professional monitoring isn't available in Quebec or British Columbia yet, so certificates aren't either.

How to get it

1. Sign in to your account and open the Insurance certificate card.
2. Click Request. Add your insurer's name and policy number if you'd like them on the certificate.
3. We review it and email you when it's ready to download from your account.

Questions

Will my insurer give me a discount?

Many insurers do, but it's their decision and amounts vary. Ask your insurer before you rely on a discount.

How much does the certificate cost?

Nothing. It's included with every professionally monitored plan.

How long is it valid?

As long as your monitoring account stays active. If monitoring is cancelled or disconnected, the certificate stops verifying.

Can my insurer check it's real?

Yes. Each certificate has a number your insurer can check at altium360.ca/verify.

Can I get one on a self-monitored plan?

No. The certificate is only for plans where a central station watches your alarm.