Install your system, end to end.

Before you start

• Confirm your Wi-Fi network name and password.
• Pick a hub location near your router and a power outlet.
• Charge battery-powered devices like cameras and the doorbell.
• Open the box and check off every item against the packing list.

Step 1 — Install the app and create your account

• Download the Altium 360 app from the App Store or Google Play.
• Create your account using the email you want for system notifications.
• Enable push notifications when prompted.

Step 2 — Place the hub / base station

• Set the hub near your router, ideally on a shelf or table.
• Plug in power. Wait for the status light to turn solid.
• Follow the in-app pairing flow to connect the hub to Wi-Fi.

Step 3 — Pair sensors and label each device

• In the app, tap Add device and scan the QR code on each sensor.
• Give every device a clear label (e.g. "Front door", "Kitchen window").
• Test each sensor before mounting so you know it's communicating.

Step 4 — Mount door and window sensors

• Clean the surface with the included alcohol wipe.
• Use the adhesive strip for clean installs, or screws on wood frames.
• Keep the two halves within a few millimetres when closed.

Step 5 — Place motion sensors

• Mount in a corner 2–2.3 m off the floor.
• Aim away from heating vents, fireplaces, and direct sunlight.
• Avoid pointing at moving curtains or pet pathways if not in pet mode.

Step 6 — Install cameras and the video doorbell

• Follow the manufacturer instructions included with each device.
• Mount cameras 2.5–3 m up, angled slightly down.
• For wired doorbells, turn power off at the breaker first.

Step 7 — Set users, contacts, notifications, and schedules

• Invite household members and pick their permission levels.
• Add your emergency contacts and an out-of-home phone number.
• Set arm/disarm schedules for weekdays and weekends.

Step 8 — Run a full system test

• Use Test Mode in the app to trigger each sensor in turn.
• Confirm cameras record and the doorbell rings.
• Walk through every armed mode (Home, Away, Night).

Step 9 — Activate monitoring

• Stay on self-monitoring to handle alerts yourself, or
• Upgrade to professional monitoring from the Monitoring screen.
• Confirm your emergency contact list and verify your service area.

Troubleshooting